Privacy Policy

Your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our products and services (collectively, the “Services”).
By using our Services, you agree to the terms described below.

🔍 Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, shipping & billing address, phone number

  • Payment Data: Billing details, transaction information (payment details are processed securely by trusted payment providers)

  • Account Details: Username, password, preferences, saved items

  • Order Activity: Products viewed, added to cart, purchased, exchanged, or returned

  • Device & Usage Data: IP address, browser type, device identifiers, session data

  • Communication Data: Messages, emails, and support requests shared with our team

🛠 How We Collect Information

We collect information in the following ways:

  • Directly: When you place an order, create an account, subscribe, or contact support

  • Automatically: Through cookies, analytics, and similar technologies while you browse our site

  • From Third Parties: Such as payment processors, shipping partners, and marketing/analytics providers that assist in operating our Services

🎯 How We Use Your Data

We use your information to:

  • Process payments and fulfill orders accurately and efficiently

  • Provide order confirmations, shipping updates, and customer support

  • Personalize your shopping experience and improve our website

  • Send promotions and product updates (you can unsubscribe anytime)

  • Detect, prevent, and reduce fraud or unauthorized activity

  • Comply with legal and regulatory obligations

🤝 Sharing Your Information

We may share your information only with trusted service providers who help us operate securely, such as:

  • Payment Providers: To process transactions safely

  • Shipping & Fulfillment Partners: To deliver orders correctly and on time

  • Marketing & Analytics Services: To provide relevant offers and improve performance

  • Legal Authorities: Only when required by law or to protect our rights

✅ We do not sell, rent, or trade your personal information to third parties.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember preferences and improve site functionality

  • Keep your cart and login session working properly

  • Analyze usage to improve performance and user experience

You can manage or disable cookies anytime through your browser settings.

🚫 Children’s Privacy

Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children.
If we learn that information has been collected from a child, we will delete it promptly.

🔐 How We Protect Your Data

We take reasonable steps to protect your information, including:

  • SSL encryption for secure data transfer

  • Secure systems and access controls

  • Limited internal access to personal data (authorized personnel only)

⚠️ No online service can guarantee 100% security. We recommend using strong passwords and keeping your account credentials confidential.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction, deletion, or restriction of your data

  • Opt out of marketing communications

  • Request a copy of your stored information